We collect information you provide directly to us, as well as some information automatically when you visit our site. Information you provide

When you use a form on our website — including our contact form, appointment booking form, or financing application, we may collect:

• Name, phone number, and email address

• Mailing or service address

• Vehicle information (make, model, year, VIN, mileage)

• Details about the service you're requesting or the issue you're experiencing

• Information submitted as part of a financing application, such as employment or income details, which may be shared with our financing partners (see Section 4)

Information collected automatically

When you browse our site, we automatically collect certain technical information, including your IP address, browser type, device type, pages visited, and how you interact with our site. This is collected through tools like Google Analytics and advertising tracking pixels, described further in Section 3.

We use the information we collect to:

• Schedule and manage appointments and service requests

• Respond to inquiries submitted through our contact form

• Process financing applications, including sharing necessary details with our financing partners

• Communicate with you about your vehicle, appointments, or account

• Improve our website, services, and customer experience

• Measure the performance of our marketing and advertising campaigns

• Comply with legal obligations

Our website uses cookies and similar tracking technologies to understand how

visitors use our site and to support our advertising efforts. Specifically, we use:

Google Analytics to understand site traffic, popular pages, and visitor

behavior

Advertising/conversion tracking tools (such as Google Ads tracking) to

measure the effectiveness of our online ads and show relevant ads to people

who have visited our site

These tools may use cookies, pixels, or similar technologies placed by Google or

other advertising partners. You can control or disable cookies through your

browser settings, and you can opt out of personalized advertising through tools

like Google Ads Settings. Disabling cookies may affect some features of our site.

We do not sell your personal information. We share information only in the

following limited circumstances:

Financing partners: If you submit a financing application through our site,

relevant application details are shared with the financing/lending partner you

select in order to process your application.

Service providers: We may share information with vendors who help us

operate our website and business, such as our website hosting provider,

form/scheduling software (Jotform), and analytics or advertising platforms

(Google).

Legal requirements: We may disclose information if required by law,

subpoena, or to protect the rights, safety, or property of Rojas Auto Solutions or

others.

We use reasonable administrative and technical safeguards to protect the

information you share with us. However, no method of transmission over the

internet or electronic storage is completely secure, and we cannot guarantee

absolute security.

You may:

Request to know what personal information we have collected about you

Request correction or deletion of your personal information

Opt out of marketing communications at any time by contacting us or using the

unsubscribe link in our emails

Disable cookies through your browser settings

To exercise any of these rights, contact us using the information in Section 10.

Our website may contain links to third-party sites, such as financing partners or

review platforms. We are not responsible for the privacy practices or content of

those external sites. We encourage you to review their privacy policies before

providing any personal information.

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time to reflect changes in our

practices or for legal reasons. The "Effective Date" at the top of this page will be

updated whenever changes are made. We encourage you to review this page

periodically.

If you have questions about this Privacy Policy or how we handle your information,

please contact us:

Rojas Auto Solutions

Albuquerque, NM

Phone: (505) 814-1112

Email: info@rojasautosolutions.com